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What is the normal lead time to ship an order from stock products? |
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All Stock products are normally available for shipment with 24 to 72 hours from time of order ACCEPTANCE depending on order size, packing requirements and other variables. |
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What does "Patented Permaview Coatings" mean? |
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In 1994, BF applied and received a US Patent for the application of inkjet coatings onto vinyl and canvas substrates. This patent has been licensed to other manufactures as well as to some key users. This patent assures you that the technology used in BF's process is leading edge, up to date and valid. |
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Why is there a 4 roll minimum order? |
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Our basic business to sell to stocking distributors and dealers. As such, we have configured our packaging to maximize efficiency and space while insuring the materials arrive undamaged. Our 4 roll master pack accomplishes that goal. |
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What does "BF" stand for? |
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BF stands for "Bowers Family". BF is a family owned and operated business. |
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What do I have to do to become a BF Inkjet Media dealer/reseller? |
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Contact jrbowers@bfinkjet.com. You can also use our Online Dealer Form. |
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Where does BF Inkjet produce all its prducts? |
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ALL BF Inkjet Media products are produced in our plant in Fayetteville Georgia, USA.
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What if I am not satisfied with my purchase? |
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Please contact Customer Service at 770-719-2051 and discuss the problem. Many issues can be easily solved over the phone. |
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How do RMA's Work? |
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RMA (Return Material Authorization) must be issued by Customer Service in Atlanta. Please use the online form to iniate the process. |